Agreement to terms
By accessing or using DVM Software's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Description of services
DVM Software provides custom software development services including:
- Web application development
- Mobile application development
- Desktop application development
- Cloud infrastructure and DevOps
- AI and automation pipelines
- Data automation and integration
- Technical consulting and architecture
Professional services agreement
Specific project terms are governed by separate Professional Services Agreements (PSAs) or Statements of Work (SOWs) that supplement these general terms.
Intellectual property
Client IP rights
Unless otherwise specified in writing, DVM Software retains intellectual property in the custom code, applications, and deliverables it creates. Upon full payment, you receive a license to use the delivered, working product for your business and you own your project data. A full, unrestricted license together with the complete source code is available as a paid add-on, granting you outright ownership, control, and portability.
DVM Software IP rights
We retain rights to our general methodologies, frameworks, pre-existing intellectual property, and — unless the full-license add-on is purchased — the project-specific source code and intellectual property we create. We may use general knowledge gained from projects for future work, excluding confidential information.
Confidentiality
We maintain strict confidentiality regarding all client information and project details. Mutual Non-Disclosure Agreements (NDAs) are available upon request — we are glad to sign yours or provide our own — and are not required to begin an engagement.
Payment terms
- Payment schedules are defined in individual project agreements
- Late payments may incur interest charges
- Work may be suspended for accounts more than 30 days overdue
- All fees are non-refundable except as specifically stated in project agreements
Warranties and disclaimers
Limited warranty
We warrant that our services will be performed in a professional manner consistent with industry standards. Custom software includes a 30-day warranty for bug fixes from the date of delivery.
Disclaimer
Except as expressly stated, services are provided “as is” without warranties of any kind. We do not warrant that software will be error-free or meet all your requirements.
Limitation of liability
Our liability is limited to the total amount paid for the specific project. We are not liable for indirect, incidental, or consequential damages, including lost profits or business interruption.
Client responsibilities
- Provide accurate and complete project requirements
- Respond to requests for information in a timely manner
- Provide necessary access to systems and resources
- Review and approve deliverables within agreed timeframes
- Maintain backups of your data and systems
Termination
Either party may terminate a project with written notice. Termination terms, including payment for work completed and deliverable ownership, are specified in individual project agreements.
Force majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.
Governing law
These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved through binding arbitration or courts in Ontario.
Changes to terms
We may update these terms periodically. Significant changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance.
Contact
For questions about these Terms of Service:
Email: legal@dvm.dev
General contact: hello@dvm.dev
See also: Privacy policy