What is automation?
Automation can be termed as process of making all the business processes automatic and self-controllable. Today lot of companies are going for automation which not only makes the process error free but also reduces cost.
Automation can be applied in different variants like office automation, Business Process automations, Systems automation etc. Automation can be applied to nearly all types of industries. Most of the manufacturing industries have automated their processes which is helping them in saving lot of money and enabling them faster processing .Faster processing also helps them with more production. Previously each and every task had to be done by a human, now almost everything, including assembling, packaging, labelling is done by the automated processes.
Let’s see how automation can help in a workplace. Let’s take an example of a bank. Now in the bank once the employee comes, in a non-automated environment the person has to sign the register, with date and time. Now if someone is late to the office then he can simply manipulate the timings according to his own wish. Also to maintain the registry one register keeper has to be kept by the bank. Now if this is an automated environment, swipe machine could be installed at main gate, once the employee swipes the card at the main entrance, then only he gains access to the rest of the facility. In this case whenever the employee swipes, the date and time gets recorded automatically, so there is no chance of manipulation. Also if the bank manager wants to check the attendance, he can simply access the database and check the same. No need to keep a person to maintain the register as well.
Second situation lot of customers visit the bank, and the first thing which they have to do is to take a token. Now this token generation can be a time consuming process for the customer. First he has to stand in the queue, then he has to explain to the clerk about the purpose of his visit, so that he can generate the tone accordingly and align to a particular counter. Now this process can be simplified and automated by installing a Token Kiosk. A token kiosk has got a touch screen where the customer can simply enter the information which will include the purpose of visit like cheque deposit, loan query etc., once the information is filled up it automatically generates a token with token number printed on it.This not only saves time but one resource is also freed up from doing the job.
Everything can be automated which you can think can happen in a workplace. Setting up meeting request, communicating with colleagues, even in the cafeteria the snacks the vending machine etc., all these tasks are automated .Automation highlights the technology as boon not bane. It makes the process error free. However frequent automation by companies has led to job cuts because automation free up resources. Most of the companies used this option for cost cutting.